Payment is due upon completion of service unless otherwise agreed upon in writing. Accepted payment methods include cash, check, or Venmo.

Payments not received by the due date will incur a 20% late payment fee after a 30-day grace period.

A non-refundable deposit of 20% is required before the commencement of projects totaling $2,000 or more or any other agreed-upon amount.

A minimum day rate may apply to all projects to ensure adequate compensation for scheduling. If it applies, the rate will be provided in the estimate and agreed upon before work begins.

A signed estimate or agreement is required before work begins. This signature confirms acceptance of the terms and scope of the project.

Any changes to the original project scope must be discussed and approved in advance, potentially altering the final price.

Cancellations made less than 48 hours before the scheduled start date are subject to a fee:
- For smaller projects (under $2,000), a flat fee of $250 will be charged.
- For larger projects, a fee of $500 or 25% of the total project cost (whichever is greater) will be charged.
The non-refundable deposit, if paid, will be applied toward the cancellation fee. As a gesture of goodwill, this cancellation fee can be applied to future bookings. Our goal is to work together in a way that benefits both parties.

Final payment is due upon project completion unless otherwise agreed. Any issues must be reported within 3 months for resolution.

Workmanship is guaranteed for 12 months from the completion date. This warranty excludes normal wear and tear (e.g., fading due to sunlight, minor scratches), misuse, or external damage.

It must be determined in advance whether the contractor will cover and protect furniture and fixtures or if it is the client's responsibility to remove them from the work area before work begins. If not specified, the client assumes responsibility.

Clients have 90 days to submit disputes regarding the invoice or work performed.

All materials and products remain the contractor's property until paid in full. Once paid, responsibility for product storage and tracking shifts to the client unless otherwise discussed.

Last Updated: Feb 2025